How do I archive or unarchive logs?
MyOperator gives you the opportunity to archive or unarchive call logs that are tracked. To:
Archive Logs:
1. Go to "Logs" and select the logs that you want to archive individually.
2. Click on the "Archive Log" button on the top left.
Unarchive Logs:
1. Click on "Advance" displayed on the left side of the panel beside the "Filter List".
2. Click on the "Criteria's" tab - a drop-down of default criteria is listed. Under keyword "Call property", select "Archived". This will show you the numbers that have been archived.
3. Select the logs that you want to unarchive and click on the "Unarchive" button on the top right.
Related Articles
How do I archive or unarchive logs?
Use archiving to hide old call logs from your main view without deleting them. You can unarchive anytime. In this article: Before you start Archive call logs (single or bulk) View archived logs & unarchive What archiving does (and doesn’t) do ...Can I delete logs?
No. Call logs cannot be deleted in MyOperator. They’re retained for compliance, audit, and reporting. If you need to declutter your views, archive the logs instead—this hides them from the default list without removing the data. In this article What ...Can I delete logs?
No, you cannot delete logs. However, you can archive the logs. 1. To archive logs, you have to login to the “Logs” section, using the web app. 2. Check the logs you want to archive 3. Click on the “Archive” icon at the top.Where can I access my archived data?
⚡Quick answer - Use Reports → Export to download archived logs/notes/users as CSV via email. Use Logs → Advanced/Criteria to filter for archived items and Unarchive if needed. For granular investigation, open Logs and click any row to view the ...What is "Logs" section?
MyOperator offers you a call tracking solution, wherein the received, missed, and connected calls of your team are tracked and shown on your MyOperator Web App. These calls are displayed in the "Logs" section, which is available on the top black ...