Billing
MyOperator India Postpaid Process
How can be postpaid option availed? MyOperator service can be used by businesses just by enabling auto-pay (auto debit) on the MyOperator panel (https://app.myoperator.co/payment) There are two options for the auto-pay: Auto pay through e-mandate ...
TDS deduction and refund process
MyOperator is being used by a large number of customers across the globe. Hence to serve them better and faster, the billing and invoicing is done through the automated payments system. A large number of our customers are using the auto pay scheme as ...
What should I do if I believe there are some issues with my invoices?
Contact your account manager. Or write to us at support@myoperator.co
Whom should I contact for incorrect/wrong invoices?
Contact your account manager. Or write to us at support@myoperator.co
Know your payment page:
Pending rental amount Current usage Outstanding usage Prepaid amount Other charges Discount (if any) Taxes Total amount due Your credit limit Select this to pay the due amount Select this to pay the due amount along with top-up Select this to pay the ...
Know your payment receipt mail:
MyOperator billing person name Payment unique ID (you can trace your payment through this) Paid amount MyOperator billing name Your contact details Your registered mail ID MyOperator contact details
Know your last month statement mail:
MyOperator billing name Statement period Net amount payable Online payment link MyOperator contact details
Know your account suspension mail:
MyOperator billing name MyOperator business number Total amount due Your credit limit (When your outstanding usage exceeds your credit limit, your service will be suspended, till you clear all your dues.) Recharge link Statistic for the given time ...
Know your low balance mail alert:
Myoperator billing name MyOperator business number Total amount due/ Top up amount Minimum account balance (When your account balance goes below this level while using extra features and resources not covered by your MyOperator plan) Recharge link ...
Know your invoice
1. Your billing name and address, as provided during your KYC 2. GSTIN of your business (https://en.wikipedia.org/wiki/Goods_and_Services_Tax_(India)) 3. Invoice number 4. Date of invoice 5. Type of service provided by my operator 6. Our service ...
What is contact person? Where can I add/update my list of contact person?
A contact person is a point of contact from your company at MyOperator. These contacts are the only people from your company who would be responsible for any communication with MyOperator. We will not entertain any other person for communication ...
How can I Upgrade or Downgrade my plan?
1. Login to your MyOperator panel and click on “Manage” at the top. 2. Click on "Billing" in Accounts Section. 3. Click on "Plan" from the left menu. 4. You can "Upgrade" or "Downgrade" your plan. 5. Select, whether the plan will be effective from ...
Why don't we show the real time data on the account usage section in MyOperator panel?
As MyOperator works for the best interest of its customers, after every user action, be it a call or any panel updates like adding/removing a user or department, we take our due time to process and verify the user action before processing that ...